Convergence of systems and data continues to lead the trends forecast in the security industry. Convergence means eliminating “data silos,” where disparate systems store vital information. The confluence of information systems allows administrators to get a holistic view of their security and operational enterprise. An open platform built on reliable hardware is the backbone of a solid foundation for your client’s business.
Convergence of systems and data continues to lead the trends forecast in the security industry. Convergence means eliminating “data silos,” where disparate systems store vital information. The confluence of information systems allows administrators to get a holistic view of their security and operational enterprise. An open platform built on reliable hardware is the backbone of a solid foundation for your client’s business.
When it comes to adopting video management software for security technology, your clients need accompanying hardware that’s proven and adaptable to their evolving needs. In addition, you should ensure their video technology continues to help them gain valuable insights about security, IT operations, business processes, and more.
Milestone Systems is leading the way in developing solutions to solve business problems. We can help you solve complex installations, improve IT system uptimes, and manage critical data storage. Milestone has partnered with industry-leading manufacturers to develop a firm foundation on which you can build your enterprise security network.
Backed by Dell and supported by Milestone’s global network of experts, the new Husky IVO™ series has the renowned backing your business clients need to keep their security systems running smoothly. In addition, Husky IVO is the optimal video surveillance appliance running Milestone XProtect®.
Husky IVO is built on Dell Technologies hardware and includes Intel processors. Now, instead of having to replace parts any time a problem occurs, your customers can rely on our robust customer service protection system to get them the help they need, whatever the situation:
- Tier One: Customer contacts the channel partner for first-level support.
- Tier Two: If the problem can’t be quickly resolved, the channel partner contacts Milestone on behalf of the customer. Milestone then provides technical support to help solve the problem.
- Tier Three: If the issue is determined to be the result of a hardware failure, Milestone will dispatch an on-site Dell technician to work with the customer directly to solve the problem. If the technician can't fix the hardware, Dell will replace it under warranty.
When your clients purchase new technology, they want to know it is worth the investment. Milestone designs the Husky IVO series to enhance system functionality. In addition, it comes with a 5-year warranty on the entire line. We want your customers to have peace of mind knowing these new solutions are reliable now and in the future.
Milestone includes next-day support with your customers’ Husky IVO purchase. This support includes onsite help from a Dell technician within 24 hours. With less downtime and assistance from Milestone and Dell, handling your customers’ hardware issues will be much easier.
Husky IVO is one of the most competitively priced open platform NVRs on the market. This series of video appliances offers a simplified, affordable cost structure. Depending on your retailer certification level, there are exponential discount rates you can harness — improving your margins while delivering a top-notch technology to your customers.
With Milestone, your customers are getting more than a competitively priced, top-notch piece of hardware backed by Dell. In addition, they’re gaining access to XProtect video management software, our industry-leading open platform video technology. We design this software to help your clients adapt to evolving security needs. If you’re ready to see how else Milestone’s Husky IVO can improve your offerings and enhance your clients’ business security visit our Husky IVO page.